About Us

We’re a creative digital marketing agency based in Southport, Merseyside (Just up the road from Liverpool). We work with clients across the UK and beyond, and offer the benefit of over 2 decades’ worth of experience helping brands to connect with their audience better.

Our Vision

To change the way marketing is done by putting people first, always. We’re here to help purpose-driven businesses connect with the people who need them, to create genuine relationships, and to make a positive impact in the world. At Hatter’s, we believe that marketing can (and should) be honest, meaningful, and a force for good. It’s about building something better together – one campaign, one connection, one community at a time.

 

Our Mission Statement

At Hatter’s, we’re on a mission to make marketing better for our clients, their customers, and our community. We work with ethical businesses to create honest, meaningful campaigns that connect with their ideal audience. By combining creativity, integrity, and a whole lot of heart, we make marketing easier, more impactful, and a little less stressful. It’s not just about delivering results, it’s about doing what’s right every step of the way.

Sarah smiling at someone out of shot

Our Values

Simplified Success

We make marketing easier for our clients, reducing stress while empowering them with the information they need to make informed choices.

Excellence in Action

We are dedicated to delivering the highest standards of quality in everything we do, combining creativity, expertise, and measurable outcomes.

People First

We are dedicated to delivering the highest standards of quality in everything we do, combining creativity, expertise, and measurable outcomes.

Integrity Always

Honest advice and doing what’s right guide everything we do, building trust and long-term partnerships.

Creative Impact

We believe in bold ideas that aren’t just creative but meaningful – driving impact and results, not just aesthetics.

Community Commitment

We invest in our local community, support skills development, and strive to improve lives through our work

Purposeful Partnerships

We collaborate with purpose-driven businesses to create meaningful marketing that connects them with the right people.

Creative Impact

We believe in bold ideas that aren’t just creative but meaningful – driving impact and results, not just aesthetics.

Community Commitment

We invest in our local community, support skills development, and strive to improve lives through our work

Purposeful Partnerships

We collaborate with purpose-driven businesses to create meaningful marketing that connects them with the right people.

Meet The Team

Our team is made up of experienced proffessionals who are passionate about helping our clients succeed. We’re dedicated to delivering results that surpass expectations and providing top-notch customer service every step of the way.

Sarah Chibi

Sarah

Head Hatter

I’m a word-nerd, a mum, an eternal perfectionist, and a huge geek. I’m always happiest when I’m writing (or eating chocolate). I’ve been working in marketing for longer than I care to admit, and I know what it takes to produce effective, engaging marketing campaigns. I adore working directly with clients, and delivering results.

Dan Chibi

Dan

Content Manager

My passions lie in all things creative, from script writing, to photography, to design… I love working with creative concepts to deliver content that has impact. Life outside of Hatter’s is often spent taking pictures of cosplayers and/ or actors in my other life as a freelance photographer. And very occasionally you might catch me on the other side of the camera.

Leah Chibi

Leah

Campaign Manager

Crazy as it sounds, I actually enjoy organising the chaos that comes with working in an office full of creatives. I manage and monitor campaigns, keep our clients updated, and make sense of the numbers so that we can track and measure success. I’m also passionate about photography. I studied it at college and came out with a triple distinction, and I’ve been told my work is pretty good!

Sarah Chibi

Sarah

Head Hatter

I’m a word-nerd, a mum, an eternal perfectionist, and a huge geek. I’m always happiest when I’m writing (or eating chocolate). I’ve been working in marketing for longer than I care to admit, and I know what it takes to produce effective, engaging marketing campaigns. I adore working directly with clients, and delivering results.

Dan Chibi

Dan

Content Manager

My passions lie in all things creative, from script writing, to photography, to design… I love working with creative concepts to deliver content that has impact. Life outside of Hatter’s is often spent taking pictures of cosplayers and/ or actors in my other life as a freelance photographer. And very occasionally you might catch me on the other side of the camera.

Leah Chibi

Leah

Campaign Manager

Crazy as it sounds, I actually enjoy organising the chaos that comes with working in an office full of creatives. I manage and monitor campaigns, keep our clients updated, and make sense of the numbers so that we can track and measure success. I’m also passionate about photography. I studied it at college and came out with a triple distinction, and I’ve been told my work is pretty good!

Kathleen ChibiKathleen

Marketing Assistant

I’m currently studying Business Management at university, and after a short internship at Hatter’s, I have fallen in love with the world of marketing! I love the stats and analytics, and I really enjoy being able to monitor and track campaign success. When I’m not working or at university, I love to unwind with a couple of cocktails, a bit of retail therapy, or a marathon session of Grey’s Anatomy on the telly!

Luke Chibi

Luke

Designer

My avatar tells you everything you need to know – Football Fan, LFC supporter, and obsessive Star Wars nerd. When I’m not in work or hosting my radio show, I love playing football, and reviewing music. I’m a graphic design graduate with a passion for illustration and animation, and I love working on creative projects. Helping a client bring a creative project to life never fails to make me smile.

Hannah ChibiHannah

Web Designer

I’m a huge Doctor Who nerd, an avid Liverpool/Southport FC supporter, and a huge music fan. I’m happiest when I’m at a gig, reading a great horror story, or watching a football match live. I love bringing client’s brands to life through creative web design with a focus on the user journey. It’s all about making sure the story is being told in an engaging and easy to navigate way.

Kathleen Chibi

Kathleen

Marketing Assistant

I’m currently studying Business Management at university, and after a short internship at Hatter’s, I have fallen in love with the world of marketing! I love the stats and analytics, and I really enjoy being able to monitor and track campaign success. When I’m not working or at university, I love to unwind with a couple of cocktails, a bit of retail therapy, or a marathon session of Grey’s Anatomy on the telly!

Luke Chibi

Luke

Designer

My avatar tells you everything you need to know – Football Fan, LFC supporter, and obsessive Star Wars nerd. When I’m not in work or hosting my radio show, I love playing football, and reviewing music. I’m a graphic design graduate with a passion for illustration and animation, and I love working on creative projects. Helping a client bring a creative project to life never fails to make me smile.

Hannah Chibi

Hannah

Web Designer

I’m a huge Doctor Who nerd, an avid Liverpool/Southport FC supporter, and a huge music fan. I’m happiest when I’m at a gig, reading a great horror story, or watching a football match live. I love bringing client’s brands to life through creative web design with a focus on the user journey. It’s all about making sure the story is being told in an engaging and easy to navigate way.

Delly ChibiDelly

Content Researcher

I’m a proper Gen Z, but don’t write me off. There’s nothing skibidi Ohio about me. I love understanding what makes people tick, and spend my spare time watching videos about psychology on YouTube. I love a good romance too! My job involves lots of research to support the content team in coming up with new ideas and benchmarking client success. My favourite part of my job is learning about all the different industries.

Delly Chibi

Delly

Content Researcher

I’m a proper Gen Z, but don’t write me off. There’s nothing skibidi Ohio about me. I love understanding what makes people tick, and spend my spare time watching videos about psychology on YouTube. I love a good romance too! My job involves lots of research to support the content team in coming up with new ideas and benchmarking client success. My favourite part of my job is learning about all the different industries.