A Different Way Of Thinking

Hatter's Team relaxing

The people we work with don’t want the same old approach and the same old advice. They certainly don’t want the same old promises that never quite work out. They want to work with a team that makes life easier, does what they say they’ll do, and is genuinely good. That’s why they choose us.

We’ve built a team around curiosity, creativity, kindness, and people who genuinely care about doing good work. Talent matters far more to us than ticking traditional boxes, and we think clients feel the difference in the way we work.

Why not take a trip down the rabbit-hole and find out why a values-driven, people-first approach makes for better marketing?

Marketing, For Humans

A lot of marketing talks about being “human-centred”. But in reality, we feel most of what’s out there in the world still seems pretty transactional.

Audiences have become amazing at tuning out content designed to grab attention instead of build connections. Which means it’s more important than ever to prioritise authenticity over vanity metrics.

We work with people-first businesses that care about how they grow, not just how quickly they grow. Businesses that understand trust, relationships, and genuine connection still matter – with customers, teams, partners, and communities alike.

working with a client
Kathleen smiling at camera

We go beyond human-centric marketing, into relationship-driven marketing.

Real, sustainable growth comes from understanding people properly, communicating clearly, and building genuine connections over time. We don’t like ‘hit and run’ marketing, and we don’t work with businesses looking for that type of approach.

And that applies to the way we work with clients, too. We’re far more interested in building strong long-term relationships than chasing quick wins or filling reports with meaningless activity.

And that’s why working with Hatter’s feels a little different to most agencies.

Choose Your Path

We work with ambitious businesses at key stages of growth. Sometimes, that’s new start-ups who want to make sure they’re investor-ready, sometimes it’s a brand that has grown organically through word of mouth (because they’re amazing), but they’ve hit that point where growth is slowing and they realise they need to take the next step. Some of  our clients are huge businesses who have outgrown their existing capacity, or identified a skill gap and need some extra support.

Wherever you are right now, we can offer the right level of support to help you grow.

Identity & Direction

Before you start making plans, you need the right people on the same page about who you serve, what you stand for, and what success really looks like. That can be the hardest part for a lot of businesses, particularly those who have been around for a while. We ask the right questions, and help turn different perspectives into clear, shared direction.

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Growth Strategy

If you have a clear concept of who you are and what you’re working towards, we help you build a growth strategy that makes sense for your business. No wasted energy, resources, or budget. Just practical plans, realistic timelines, and clear ownership. Ideas are easy. Turning them into consistent action is what actually moves things forward.

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Delivery & Support

When there’s a clear strategy in place, it’s time to deliver it, and we stay alongside you throughout. Our creative and campaign teams provide hands-on support across marketing, content, digital, and growth. We work with your in-house team to extend your capacity, strengthen what’s already working, and support you where you need us most.

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Nice Things People Have Said About Us…

Southport Pleasureland

Mari Lewis

Executive Assistant
Southport Pleasureland

The Hatters team are extremely professional and very reliable. They have made a real difference to our email marketing – their knowledge and expertise in this field has directly led to our open rate increasing by over 200%. It is great to work with a local agency that really understands the market and cares about its clients. A thorough pleasure to work with.

Peter Curlett

Peter Curlett

Creative Director
Curlett Jones Estates

The team at Hatter’s are always there to help with whatever we need. Whether it’s a brainstorm about strategy, advice on the technical aspects of delivering a campaign, or creative ideas to help us appeal to our audience, they always deliver. We are always thrilled with both the quality of work, and the level of service we get.

Midgley Carpet and Upholstery Cleaning

Aaron Midgley

Owner
Midgley Carpet and Upholstery Cleaning

I love knowing that my marketing is in safe hands, and I don’t really need to think about it because I’ve got a marketing team who genuinely have the best interests of my business at heart, and want to be a part of my success. Hatter’s has helped me every step of the way.

JF Recruit

Joanne Finnerty

Director
JF Recruit

Hatter’s helps us with our email marketing, design and general marketing. They are superb. They’re very fast, efficient, no messing around. They are the type of suppliers that JF Recruit LOVES. They are brilliant, they deliver, and the price is great! Thank you very much from the whole team at JFR.

Southport Pleasureland

Mari Lewis

Executive Assistant
Southport Pleasureland

The Hatters team are extremely professional and very reliable. They have made a real difference to our email marketing – their knowledge and expertise in this field has directly led to our open rate increasing by over 200%. It is great to work with a local agency that really understands the market and cares about its clients. A thorough pleasure to work with.

Peter Curlett

Peter Curlett

Creative Director
Curlett Jones Estates

The team at Hatter’s are always there to help with whatever we need. Whether it’s a brainstorm about strategy, advice on the technical aspects of delivering a campaign, or creative ideas to help us appeal to our audience, they always deliver. We are always thrilled with both the quality of work, and the level of service we get.

Midgley Carpet and Upholstery Cleaning

Aaron Midgley

Owner
Midgley Carpet and Upholstery Cleaning

I love knowing that my marketing is in safe hands, and I don’t really need to think about it because I’ve got a marketing team who genuinely have the best interests of my business at heart, and want to be a part of my success. Hatter’s has helped me every step of the way.

JF Recruit

Joanne Finnerty

Director
JF Recruit

Hatter’s helps us with our email marketing, design and general marketing. They are superb. They’re very fast, efficient, no messing around. They are the type of suppliers that JF Recruit LOVES. They are brilliant, they deliver, and the price is great! Thank you very much from the whole team at JFR.

Looking for a little extra help but working with a limited budget?

White Rabbit marketing is our specialist subscription service for smaller businesses with big ambitions. Exclusive tutorials, monthly video calls with our Head Hatter, and an online community to connect and grow with. We’d love to see you there!

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