About Us

Hatter’s is a strategic marketing partner working with ambitious, purpose-driven organisations across the UK and beyond.

As a Southport-based agency with national and international reach, we combine over three decades of experience with hands-on delivery to help businesses connect with their audiences, invest their budgets wisely, and build sustainable growth.

Our Vision

We believe marketing works best when it puts people first. That’s not a slogan; it’s a principle that shapes every decision we make.

Our vision is to help purpose-driven organisations build genuine relationships with the people they serve, grow sustainably, and make a positive contribution to their communities.

We want marketing to be honest, thoughtful, and grounded in real understanding, not hype or shortcuts. Because when businesses and customers trust each other, better things happen for everyone.

Sarah smiling at someone out of shot

Our Mission

Our mission is to make marketing clearer, simpler, and more effective for the organisations we work with.

We partner with ethical, ambitious businesses to create work that connects with the right people, reflects their values, and supports long-term growth.

Combining strategic thinking, creative delivery, and genuine care for our clients and their customers, marketing becomes something that helps rather than overwhelms. Because it’s not just about results; it’s about doing good work, in the right way, for the right reasons.

Our Values

Simplified Success

We make marketing easier for our clients, reducing stress while empowering them with the information they need to make informed choices.

Excellence in Action

We are dedicated to delivering the highest standards of quality in everything we do, combining creativity, expertise, and measurable outcomes.

People First

We are dedicated to delivering the highest standards of quality in everything we do, combining creativity, expertise, and measurable outcomes.

Integrity Always

Honest advice and doing what’s right guide everything we do, building trust and long-term partnerships.

Creative Impact

We believe in bold ideas that aren’t just creative but meaningful – driving impact and results, not just aesthetics.

Community Commitment

We invest in our local community, support skills development, and strive to improve lives through our work

Purposeful Partnerships

We collaborate with purpose-driven businesses to create meaningful marketing that connects them with the right people.

Creative Impact

We believe in bold ideas that aren’t just creative but meaningful – driving impact and results, not just aesthetics.

Community Commitment

We invest in our local community, support skills development, and strive to improve lives through our work

Purposeful Partnerships

We collaborate with purpose-driven businesses to create meaningful marketing that connects them with the right people.

Meet The Team

Our team is made up of experienced proffessionals who are passionate about helping our clients succeed. We’re dedicated to delivering results that surpass expectations and providing top-notch customer service every step of the way.

Sarah Chibi

Sarah

Head Hatter

I’m a word-nerd, a mum, an eternal perfectionist, and a huge geek. I’m always happiest when I’m writing (or eating chocolate). I’ve been working in marketing for longer than I care to admit, and I know what it takes to produce effective, engaging marketing campaigns. I adore working directly with clients, and delivering results.

Dan Chibi

Dan

Content Manager

My passions lie in all things creative, from script writing, to photography, to design… I love working with creative concepts to deliver content that has impact. Life outside of Hatter’s is often spent taking pictures of cosplayers and/ or actors in my other life as a freelance photographer. And very occasionally you might catch me on the other side of the camera.

Kathleen ChibiKathleen

Campaign Manager

After completing my degree in Business Management, I took on a full time role at Hatter’s as Campaign Manager.  My straight talking approach and love of stats and analytics make me the perfect fit to build and execute highly successful campaigns. When I’m not working, I love to unwind with a couple of cocktails, a bit of retail therapy, or a marathon session of Grey’s Anatomy on the telly!

Sarah Chibi

Sarah

Head Hatter

I’m a word-nerd, a mum, an eternal perfectionist, and a huge geek. I’m always happiest when I’m writing (or eating chocolate). I’ve been working in marketing for longer than I care to admit, and I know what it takes to produce effective, engaging marketing campaigns. I adore working directly with clients, and delivering results.

Dan Chibi

Dan

Content Manager

My passions lie in all things creative, from script writing, to photography, to design… I love working with creative concepts to deliver content that has impact. Life outside of Hatter’s is often spent taking pictures of cosplayers and/ or actors in my other life as a freelance photographer. And very occasionally you might catch me on the other side of the camera.

Leah Chibi

Leah

Campaign Manager

Crazy as it sounds, I actually enjoy organising the chaos that comes with working in an office full of creatives. I manage and monitor campaigns, keep our clients updated, and make sense of the numbers so that we can track and measure success. I’m also passionate about photography. I studied it at college and came out with a triple distinction, and I’ve been told my work is pretty good!

Georgia Chibi
Georgia

Visual Storyteller

From childhood doodler to social media, creativity is what gets me out of bed in the morning (that, and the need for a coffee). I absolutely love bringing businesses to life with eye-catching graphics and snappy copy; getting paid to do it is pretty cool too! When I’m not sat behind my computer designing, you’ll probably find me knee-deep in video games, rocking out at a metal gig, or tending to my personal zoo at home.

Hannah Chibi
Hannah

Web Designer in Residence

I’m a huge Doctor Who nerd, an avid Liverpool/Southport FC supporter, and a huge music fan. I’m happiest when I’m at a gig, reading a great horror story, or watching a football match live. I love bringing client’s brands to life through creative web design with a focus on the user journey. It’s all about making sure the story is being told in an engaging and easy to navigate way.

Lauren Chibi
Lauren

Junior Designer

I’m a graphic designer diving into the marketing world, and I always try to approach everything with kindness and passion. What excites me most is turning creative ideas into something real. I’m fuelled by herbal tea and a big love of cheese, and when I’m off work you’ll usually find me binge-watching TV shows or walking in nature to recharge.

Leah Chibi
Leah

Campaign Manager

Crazy as it sounds, I actually enjoy organising the chaos that comes with working in an office full of creatives. I manage and monitor campaigns, keep our clients updated, and make sense of the numbers so that we can track and measure success. 

Kathleen Chibi

Kathleen

Campaign Manager

After completing my degree in Business Management, I took on a full time role at Hatter’s as Campaign Manager.  My straight talking approach and love of stats and analytics make me the perfect fit to build and execute highly successful campaigns. When I’m not working, I love to unwind with a couple of cocktails, a bit of retail therapy, or a marathon session of Grey’s Anatomy on the telly!

Georgia Chibi

Georgia

Visual Storyteller

From childhood doodler to social media, creativity is what gets me out of bed in the morning (that, and the need for a coffee). I absolutely love bringing businesses to life with eye-catching graphics and snappy copy; getting paid to do it is pretty cool too! When I’m not sat behind my computer designing, you’ll probably find me knee-deep in video games, rocking out at a metal gig, or tending to my personal zoo at home.

Lauren Chibi

Lauren

Junior Designer

I’m a graphic designer diving into the marketing world, and I always try to approach everything with kindness and passion. What excites me most is turning creative ideas into something real. I’m fuelled by herbal tea and a big love of cheese, and when I’m off work you’ll usually find me binge-watching TV shows or walking in nature to recharge.

Hannah Chibi

Hannah

Web Designer

I’m a huge Doctor Who nerd, an avid Liverpool/Southport FC supporter, and a huge music fan. I’m happiest when I’m at a gig, reading a great horror story, or watching a football match live. I love bringing client’s brands to life through creative web design with a focus on the user journey. It’s all about making sure the story is being told in an engaging and easy to navigate way.